Services

A virtual assistant that works with you instead of for you

Our Services

Let us Help you Focus on Patient Care

Established in 2014, Everest Practice Management is an Australian-owned business run by professionals with over 40 years running Medical Practices for both GP and Specialists. 

Everest Practice Management’s offsite medical receptionist solution will transform your often-hectic waiting room into a calm, quiet and relaxed environment for the doctor, reception staff and patients. 

Our model is used by a number of GP’s , Specialists, Dental and Allied Health practices in Australia enabling us to create a holistic understanding of the ongoing needs of Medical Centres nationwide and offer advice and solutions to all our partners. 

Learn more about how our service can help your practice today!

Data Security & Compliance you can Trust

We understand the importance of maintaining patient confidentiality in the Australian healthcare sector.
Our Virtual Assistants work on managed devices with:

Remote monitoring and firewall protection

Microsoft Defender and application allowlisting

Expert USB blocking and endpoint encryption

PC lockdown controls and web filtering

What we offer

Medical Virtual Solutions

Professional virtual medical support designed for Australian healthcare practices. Our services include virtual reception, call handling, appointment scheduling, patient communications, and administrative assistance. We support GP clinics, specialists, dental and allied health practices by streamlining workflows, improving patient experience, and reducing operational pressure across practices nationwide.

Virtual
Receptionists

Professional remote receptionist managing calls, bookings, and patient communications seamlessly.

Allied Health &
NDIS Virtual Assistants

Specialist support for allied health practices and NDIS administration workflows in Australia.

Telephone Answering
Service

Reliable call answering that captures inquiries, messages and appointment details at all times.

Dentist Virtual Assistants

Remote admin support tailored specifically to dental practice operational needs.

Social Media for Doctors

Targeted social media creation and management for medical practitioners in Australia.

Medical Marketing

Marketing strategies designed to grow healthcare practices and patient engagement in Australia.

OUR EXPERTISE

Who We Work with

Everest Practice Management will take the burden away from you and allow you to focus on your patients. We have extensive experience working with a diverse range of healthcare practices and professionals across Australia

Our expertise spans various medical specialties including, Allergy & Immunology, Anesthesiology, Dentistry, Dietetics, Dermatology, Gastroenterology, Neurology, Obstetrics and Gynaecology, Oncology, Ophthalmology, Paediatrics, Podiatry, Psychology, Psychiatry, Physiotherapy, Rheumatology & Urology.

COST EFFECTIVE SOLUTIONS

Save Over 60% on Costs​

Running a busy medical practice in Australia comes with constant pressure — from managing patient bookings and phone calls to supporting clinical staff and staying on top of daily admin. 

At Everest Practice Management, we provide reliable, cost-effective solutions to help you streamline your operations and improve patient care. Our dedicated Medical Virtual Assistants are trained in Australian healthcare systems and can take over essential but time-consuming tasks.

 From answering phones and managing appointments to handling recalls, referrals, and patient follow-ups our virtual assistant works just like an extension of your in-house team

Scalability

Flexible virtual support that grows alongside your medical practice as demand increases.

Adaptable Services

Easily adjust support levels based on demand and growth for companies in Australia.
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Savings

Reduce overheads while maintaining professional administration support.

Minimise Expenses

Save significantly compared to sourcing, hiring and maintaining in-house staff.
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Efficiency

Streamline calls, bookings, and admin tasks across busy healthcare practices.

Seamless Support

Our virtual assistants integrate smoothly into existing practice workflows.
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Reliability

Consistent, dependable virtual assistance supporting Australian healthcare teams.

Trusted Professionals

Experienced professionals trained in Australian healthcare systems.
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BLOGS, NEWS, FAQS & MORE

All the information in one place

Explore our Resources to gain practical insights, expert guidance, and answers to common questions about virtual medical support. Our FAQs, blogs, and how-it-works guides are designed to help Australian healthcare practices make informed, confident decisions.

COMMON QUESTIONS

Most Popular Questions

Find answers to common questions about our virtual support services below.

Everest Practice Management provides virtual medical reception, administrative support, call handling, appointment scheduling, and practice support services tailored to Australian healthcare practices.

Yes. Our services are designed to support GP clinics, dental practices, allied health providers, and specialist practices across Australia.

 

Yes. Our virtual medical receptionists are trained to manage high call volumes efficiently, ensuring patients are answered professionally and promptly.

Yes. Our team works with commonly used Australian medical and dental practice management software to ensure seamless integration and continuity.

By reducing wait times, answering calls consistently, and managing bookings accurately, virtual reception services create a calmer, more organised patient experience.

Yes. We regularly support practices with multiple locations, providing consistent virtual reception and administrative services nationwide. Get in touch with our team to find out more today.

Outsourcing eliminates the need for additional in-house staff, reduces overheads, and provides reliable coverage without employment-related expenses.

Yes. Service packages are customised based on practice size, specialty, call volume, and administrative requirements.

An Australian-focused service understands local healthcare standards, patient expectations, and practice workflows, ensuring compliant and effective support.

Yes. Our services are flexible and scalable, allowing practices to increase or adjust support as patient demand and workload change.