Book a Meeting Today and We Will Help You Transition To a Hybrid Practice Management Model
The Way
of the Future
Maximize your efficiency whilst your practice is professionally managed.
EVEREST PRACTICE MANAGEMENT
Expert Administration Support for Your Clinic
Whether you’re running a GP or Specialist Practice, our virtual medical assistants can handle key administrative tasks—answering calls, emails and faxes, confirming appointments, and following up on referrals or pathology and radiology results—so your team can focus on patient care.
A hybrid setup combining onsite and virtual administration specialists gives your practice the flexibility to scale, improve efficiency, and save on costs—without compromising on patient care.
With over 30 years of experience managing Medical Centres across Australia, Everest Practice Management supports GP Clinics, Allied Health Practitioners, and Specialist Practices with trusted expertise in admin, staffing, and tech support.
Let’s streamline your clinic today.
Premium Patient Service Experience
Reduce Your
Staff Expenditure
Offer Extended Booking Hours
Minimize Onsite Admin Burden
Streamline Your Practice Processes
SUPERIOR SERVICES PROVIDED
Medical Virtual Solutions For All
We Have The Experience To Assist You & Relieve Your Onsite Team From Some Of The Daily Practice Duties
Medical Receptionist
We will provide you with your own, dedicated medical virtual receptionist staff. They will have complete knowledge of your practice workflows and procedures to help GP's, Specialists, Dentists and Allied Health Practitioners Australia wide.
Administrative Staff
Our virtual medical australia specialists team is dedicated to reducing the admin workload for your GP or Specialist practice in Australia, providing reliable support to enhance your onsite team and improve the overall patient experience.
Virtual Support
We offer doctors and practice managers the chance to streamline their workload by handling appointments, referrals, screening result follow-ups, procedure bookings, prescription management, and more. Trust us to make a positive impact on your clinic.
PRACTICE MANAGEMENT SOLUTION
Let us Help you Focus on What Matters
During peak times in a busy GP or Specialist practice your phones ringing ‘off the hook’ is only one of the tasks on your to-do-list. Virtual medical specialists can assist by managing calls, helping your onsite receptionists in Australia and respond to doctors’ requests, processing payments and Medicare claims, and liaising with Private-Public Hospitals, Pathology labs, or Pharmacies, ensuring seamless operations.
Everest Practice Management’s virtual medical receptionist solution will transform your often-hectic waiting room into a calm, quiet and relaxed environment for the doctor, reception staff and patients by managing all calls, voicemails, emails, faxes and Doctors correspondence.
Let us take the burden away from you, no matter where you are located in Australia we can help you and allow you to focus on your patients needs.
FAQs
Frequently Asked Questions
Check out our FAQs and explore our Information Centre for answers to all your questions about our service and how we can help you setup a hybrid admin team.
Our Virtual Medical Receptionists help reduce administrative burdens, support your on-site staff, improve patient communication, and optimize scheduling. By outsourcing to our trained professionals, your practice can save time, reduce costs, and focus on delivering high-quality patient care.
A virtual medical receptionist is a remote professional who handles administrative tasks for medical practices, such as appointment scheduling, patient inquiries, and billing support. They perform the same duties as an in-office receptionist but work remotely, using phone systems, scheduling software, and electronic medical records (EMR) to manage patient interactions efficiently.
• Answering phone calls/emails and handling patient inquiries
• Scheduling, rescheduling, and confirming appointments
• Managing electronic medical records (EMR) and updating patient information
• Verifying insurance eligibility and processing pre-authorizations
• Handling billing inquiries and issuing receipts
• Sending appointment reminders via calls, SMS, or email
• Assisting with pathology results follow up and patient reactivations
A wide range of medical and healthcare practices benefit from VMR services, including:
• Specialists
• General Practitioners (GP's)
• Dental & Orthodontic practices
• Chiropractic & Physical Therapy Clinics
• Physiotherapists, Podiatrists and Occupational Therapists
• Mental Health & Psychology Practices
• Dermatology, Ophthalmology, and Specialty Clinics
• Telehealth Providers
• Cost-effective – Reduces overhead costs compared to hiring an in-house receptionist
• Scalability – Adjusts support levels based on patient volume
• Efficiency – Minimizes wait times and enhances patient experience
• 24/7 Availability – Some services offer after-hours and weekend support
• Reduces Workload – Allows onsite staff to focus on patient care
TESTIMONIALS
Doctors Reviews
Have a look at just some of our satisfied customer reviews below.
Paediatric Gastroenterologist
Prof Daniel-Avi Lemberg
★★★★★ 5/5
Having used virtual offices both overseas and in Australia previously, Everest Practice Management is in a different league setting a new standard in Virtual Receptionist servicing.Dr avi lemberg
Medical Director Australian Menopause Centre
Dr Gary Aaron
★★★★★ 5/5
The EPM staff are well educated, quick to learn and have a great interactive and friendly attitude.
I highly recommend making the move with Everest Practice Management for your practice.