Book A Meeting With A Our Team Today And We Will Help You Transition To A Hybrid Practice Model
The Way
of the Future
Maximize your efficiency whilst your practice is professionally managed.
EVEREST PRACTICE MANAGEMENT
Learn more about us
Are your onsite reception staff spending their day answering calls & emails, confirming appointments and following up referrals or pathology/radiology results? Are these tasks distracting them from focusing on your patient and practice day to day needs? A virtual secretary can ease the workload for your Australian based staff by handling calls, scheduling appointments, and managing inquiries efficiently for you
We can help you create a hybrid team of Administration specialists for your GP or Specialist Practice! Everest Practice Management offers a reliable solution that is both efficient and cost effective enabling you to focus on your patients rather than the administrative tasks of your practice. With our reliable and competent virtual medical specialists, onsite staff can focus on patient encounters.
Take the first step today to support your onsite team and improve your clinic in Australia with friendly, expert and professional virtual help!
Our team has over 30 years of experience in managing all aspects of a Medical Centre including but not limited to administration, recruitment and technical support. Hire a virtual medical secretary to help you streamline tasks, manage schedules, answer calls, and increase productivity with efficient, professional support
Click on the button below to learn more about our years of experience helping busy Medical Centres, Allied Health Practitioners and Specialists practices Australia wide.
Premium Patient Service Experience
Reduce Your
Staff Expenditure
Offer Extended Booking Hours
Minimize Onsite Admin Burden
Streamline Your Practice Processes
SUPERIOR SERVICES PROVIDED
Medical Virtual Solutions For All
We Have The Experience To Assist You & Relieve Your Onsite Team From Some Of The Daily Practice Duties
Medical Receptionist
We will provide you with your own, dedicated medical virtual receptionist staff. They will have complete knowledge of your practice workflows and procedures to help GP's, Specialists, Dentists and Allied Health Practitioners Australia wide.
Administrative Staff
Our virtual medical australia specialists team is dedicated to reducing the admin workload for your GP or Specialist practice in Australia, providing reliable support to enhance your onsite team and improve the overall patient experience.
Virtual Support
We offer doctors and practice managers the chance to streamline their workload by handling appointments, referrals, screening result follow-ups, procedure bookings, prescription management, and more. Trust us to make a positive impact on your clinic.
PRACTICE MANAGEMENT SOLUTION
Let us Help you Focus on What Matters
During peak times in a busy GP or Specialist practice your phones ringing ‘off the hook’ is only one of the tasks on your to-do-list. Virtual medical specialists can assist by managing calls, helping your onsite receptionists in Australia and respond to doctors’ requests, processing payments and Medicare claims, and liaising with Private-Public Hospitals, Pathology labs, or Pharmacies, ensuring seamless operations.
Everest Practice Management’s virtual medical receptionist solution will transform your often-hectic waiting room into a calm, quiet and relaxed environment for the doctor, reception staff and patients by managing all calls, voicemails, emails, faxes and Doctors correspondence.
Let us take the burden away from you, no matter where you are located in Australia we can help you and allow you to focus on your patients needs.
FAQs
Frequently Asked Questions
Check out our FAQs and explore our Information Centre for answers to all your questions about our service and how we can help you setup a hybrid admin team.
Our Virtual Medical Receptionists help reduce administrative burdens, support your on-site staff, improve patient communication, and optimize scheduling. By outsourcing to our trained professionals, your practice can save time, reduce costs, and focus on delivering high-quality patient care.
A virtual medical receptionist is a remote professional who handles administrative tasks for medical practices, such as appointment scheduling, patient inquiries, and billing support. They perform the same duties as an in-office receptionist but work remotely, using phone systems, scheduling software, and electronic medical records (EMR) to manage patient interactions efficiently.
• Answering phone calls/emails and handling patient inquiries
• Scheduling, rescheduling, and confirming appointments
• Managing electronic medical records (EMR) and updating patient information
• Verifying insurance eligibility and processing pre-authorizations
• Handling billing inquiries and issuing receipts
• Sending appointment reminders via calls, SMS, or email
• Assisting with pathology results follow up and patient reactivations
A wide range of medical and healthcare practices benefit from VMR services, including:
• Specialists
• General Practitioners (GP's)
• Dental & Orthodontic practices
• Chiropractic & Physical Therapy Clinics
• Physiotherapists, Podiatrists and Occupational Therapists
• Mental Health & Psychology Practices
• Dermatology, Ophthalmology, and Specialty Clinics
• Telehealth Providers
• Cost-effective – Reduces overhead costs compared to hiring an in-house receptionist
• Scalability – Adjusts support levels based on patient volume
• Efficiency – Minimizes wait times and enhances patient experience
• 24/7 Availability – Some services offer after-hours and weekend support
• Reduces Workload – Allows onsite staff to focus on patient care
TESTIMONIALS
Doctors Reviews
Have a look at just some of our satisfied customer reviews below.
Paediatric Gastroenterologist
Prof Daniel-Avi Lemberg
★★★★★ 5/5
Having used virtual offices both overseas and in Australia previously, Everest Practice Management is in a different league setting a new standard in Virtual Receptionist servicing.Dr avi lemberg
Medical Director Australian Menopause Centre
Dr Gary Aaron
★★★★★ 5/5
The EPM staff are well educated, quick to learn and have a great interactive and friendly attitude.
I highly recommend making the move with Everest Practice Management for your practice.