Virtual Support for Dental Practices
Running a dental practice involves far more than just caring for patients.
Between appointment scheduling, patient records management, billing, and compliance, administrative tasks can quickly consume valuable time. For both private general dentists and specialist dentists, outsourcing these responsibilities to a trusted Virtual Assistant allows you to focus on what you do best delivering exceptional dental care.
At Everest Practice Management, we provide professional Dentist Virtual Secretary services designed to streamline your practice operations, improve efficiency, and enhance patient satisfaction. By leveraging our experience in dental practice setup and management, we give you the support needed to run a successful, patient-focused clinic without the stress of handling every admin detail.
Why Choose a Dentist Virtual Secretary?
A Dentist Virtual Secretary is more than an assistant they are a dedicated member of your extended practice team. By outsourcing practice management and administrative tasks to specialists who understand the dental industry, you can:
- Reduce time spent on phone calls, scheduling, and data entry
- Maintain accurate billing and patient record management
- Ensure regulatory and compliance requirements are met
- Provide a smoother, more efficient patient experience
By removing the burden of day-to-day admin, you free up your time and your team’s energy to focus on high-quality patient care — ultimately boosting patient satisfaction and loyalty.
Save 40% Compared to the Minimum Wage in Australia
Hiring local staff comes with high costs, including wages, superannuation, leave entitlements, and recruitment expenses.
Our Virtual Assistant services provide a cost-effective solution, saving your practice up to 40% compared to the minimum wage in Australia.
With Everest Practice Management, you also avoid the time-consuming tasks of:
Recruiting and interviewing staff
Training new employees from scratch
Handling HR and payroll
40%
Customer Saved Wage
Instead, we supply trained, healthcare-experienced virtual staff who integrate into your workflow from day one. This allows you to focus on growing your medical practice and spending more time on patient care — or even regaining time for yourself.
Data Security and Compliance You Can Trust
We understand the importance of maintaining patient confidentiality in the Australian healthcare sector. Our Virtual Assistants work on managed devices with:
Remote monitoring and firewall protection
Microsoft Defender and application whitelisting
USB blocking and endpoint encryption
PC lockdown controls and web filtering
This ensures all patient information is protected, meeting your privacy and compliance obligations under Australian healthcare standards.
Comprehensive Support for Dentists and Dental Specialists
Our Dental Practice Management and Assistance Team has extensive experience working with dentists across Australia, from solo dental practitioners to multi-chair group practices. We also work with a variety of specialist dentists, providing customised virtual support to meet the unique demands of each specialty, including:
- Endodontics
- Forensic Odontology
- Oral and Maxillofacial Surgery
- Oral Surgery
- Orthodontics
- Paediatric Dentistry
- Periodontics
- Prosthodontics
Whether you’re performing complex dental procedures or routine check-ups, our Virtual Assistants handle your background operations so you can dedicate your focus to patients.
How Our Virtual Assistant Services Enhance Dental Practices
We provide end-to-end dental practice support services, designed to help your practice run smoothly:
- Appointment Scheduling & Telephone Support
Never miss a patient inquiry or new booking with our professional call handling and telephone answering services.
- Patient Records & Data Management
Maintain accurate and compliant dental records, ensuring smooth treatment planning and follow-ups.
- Administrative and Compliance Tasks
Our team assists with reporting and documentation to ensure your dental practice setup adheres to Australian healthcare regulations.
- Virtual Reception Support
We manage calls, emails, faxes and patient inquiries professionally, acting as a seamless extension of your in-house team.
This combination of Virtual Assistant services allows your dental clinic to operate with the efficiency of a fully staffed office, without the overhead costs of hiring additional onsite employees.
Tailored Solutions for Every Dental Practice
No two dental practices are alike, and we take pride in providing customised support solutions. Whether you’re a solo dentist just starting out or an established specialist dental clinic, we design a service plan that aligns with your goals and workflow.
By integrating a dedicated Medical Assistant into your team, we help you:
- Reduce administrative burdens and free up clinical time
- Improve patient experiences with quicker responses and smoother processes
- Scale your practice with confidence and efficiency
Our team becomes your trusted partner, supporting your operations while giving you the freedom to focus on growing your practice and strengthening patient relationships.
Why Partner with Everest Practice Management?
- Expertise in dental practice management and healthcare administration
- Tailored solutions for general and specialist dentists
- Experienced Virtual Assistants and dedicated Medical Assistants to handle critical tasks
- Cost-effective support without the overhead of additional full-time staff
- A focus on improving efficiency, compliance, and patient satisfaction
Our mission is to take the stress out of practice management so you can provide the highest standard of dental care to every patient who walks through your doors.
Whether you’re setting up a new dental practice or want to streamline your existing clinic, Everest Practice Management is here to help.
Our Dental Virtual Secretary services are designed to simplify your operations, save time, and enhance patient experiences.
✅ Free up your time for patient care
✅ Reduce admin burden and operational costs
✅ Gain a trusted partner in dental practice management
Seamless integration with your practice management system
Contact us today via our website contact form or book an appointment through our online calendar:
Let us help you focus on dentistry while we take care of the rest.
Appointment Confirmation & Reminders
We will help you decrease your cancellation rates by setting up a follow up system by SMS and phone calls to ensure patients attend their booked appt and minimize their time in the practice waiting room.
Referral Management Service
Your Virtual Medical Receptionist will ensure that all referrals are received beforehand and entered into your practice management system to relieve the onsite staff from this task and save you even more time and money.
Call Answering
Calls answered by dedicated and experienced medical receptionists, able to respond to queries or forward accordingly depending on the request or query received.
Calendar/Diary Management
Your Dental practice receptionist will ensure patients access emergency appts when needed and understand the importance of making sure no empty appt spot is wasted to maximise income and efficiency for the Dentists and practice.
Theatre Booking and Liaison
Once a patient is booked in for a medical procedure, we will organize all the paperwork required by the patient, Dentist and the clinic and help with insurance claim for the procedure undertaken.
Test Result Follow Up Service
We will not only follow up to ensure all pathology results are entered into your Practice Software before an appointment, but we will also ensure that all patients are booked in for an appointment once the results are received.
Insurance Benefits Verification
We can verify insurance claims and receive prior authorization to reduce the burden for both the patient and the onsite staff having to wait on long calls to for approval.
Reactivation Continuing Care
We ensure all your registered practice patients are followed up both electronically and over the phone for their regular vaccination and scripts renewals appointments.