ALLIED HEALTH AND NDIS VIRTUAL ASSISTANT
We can support your onsite and remote practitioners
Allied Health and NDIS Virtual Assistant
At Everest Practice Management, we understand that running an Allied Health clinic, NDIS service, or Aged Care facility comes with unique challenges.
Managing bookings, responding to patient or participant enquiries, and keeping up with administrative requirements can often take time away from what truly matters delivering exceptional care.
Our dedicated Medical Virtual Assistants are here to provide the extra support your medical practice, NDIS service, or Aged Care clinic needs. By embracing a hybrid practice management model, you can optimise operations, reduce costs, and enhance patient satisfaction all while saving up to 40% compared to the minimum wage in Australia.
We partner with Allied Health Practitioners, Aged Care Providers, and NDIS services across Australia, offering flexible, professional virtual support that integrates seamlessly with your practice management system and existing workflows.
Supporting Allied Health Practitioners
Allied Health clinics face growing demands, from managing bookings to maintaining detailed records and handling patient enquiries. Our virtual receptionists and admin support team can relieve your onsite staff from repetitive administrative duties, enabling them to focus on face-to-face patient care.
We work with a wide range of Allied Health Practitioners, including:
- Physiotherapists
- Psychologists
- Occupational Therapists
- Speech Pathologists
- Chiropractors
- Osteopaths
- Podiatrists
- Accredited Exercise Physiologists
- Social Workers
- Chinese Medicine Practitioners
- Medical Radiation Practitioners
- Nutritionists and Dietitians
- Naturopaths
- Acupuncture & Acupressure Therapists
- Yoga and Meditation Centres
- Aboriginal and Torres Strait Islander Health Practitioners
By introducing a dedicated Medical Virtual Assistant, your clinic can benefit from:
This modernised, hybrid approach helps Allied Health practices operate more efficiently
while ensuring patients receive responsive and professional care!
Save 40% Compared to the Minimum Wage in Australia
Hiring local staff comes with high costs, including wages, superannuation, leave entitlements, and recruitment expenses.
Our Virtual Assistant services provide a cost-effective solution, saving your practice up to 40% compared to the minimum wage in Australia.
With Everest Practice Management, you also avoid the time-consuming tasks of:
Recruiting and interviewing staff
Training new employees from scratch
Handling HR and payroll
Instead, we supply trained, healthcare-experienced virtual staff who integrate into your workflow from day one.
This allows you to focus on growing your medical practice and spending more time on patient care —or even regaining time for yourself.
Data Security and Compliance You Can Trust
We understand the importance of maintaining patient confidentiality in the Australian healthcare sector. Our Virtual Assistants work on managed devices with:
Remote monitoring and firewall protection
Microsoft Defender and application whitelisting
USB blocking and endpoint encryption
PC lockdown controls and web filtering
This ensures all patient information is protected, meeting your privacy and compliance obligations under Australian healthcare standards.
Virtual Assistant Support for
NDIS Providers
NDIS providers often juggle complex participant plans, compliance requirements, and reporting obligations. Our Virtual Assistants are trained to handle these responsibilities, giving your team the freedom to focus on delivering services and improving participant outcomes.
We can assist your NDIS practice with:
- Scheduling appointments and managing calendars
- Tracking participant plans and funding utilisation
- Generating reports and managing documentation for compliance
- Data entry, file updates, and internal reporting
- Following up on outstanding tasks, deadlines, and feedback collection
By offering extended working hours, we ensure that your participants always receive timely communication and support. This not only improves participant satisfaction but also enhances your reputation as a reliable provider.
At Everest Practice Management, we help NDIS providers maintain high standards of administration, meet compliance requirements, and scale their operations without the hassle of hiring and training new onsite staff.
Aged Care Virtual
Assistant Services
Caring for Australia’s ageing population requires both compassion and operational efficiency. Our Aged Care Virtual Assistants provide essential support to Aged Care Providers, including nursing homes, residential care facilities, and at-home care services.
We understand the sensitive nature of Aged Care and provide empathetic, reliable support to your staff and patient’s families.
Our services includes:
- Telephone answering services to support extended hours
- Scheduling Doctors, Nurses, and family visits
- Email and enquiry management with compassionate communication
- Record management and secure document handling
- Coordination with allied health practitioners and care teams
By allowing our virtual receptionists to handle these administrative tasks, your onsite team can focus on what truly matters: face-to-face care and patient well-being. Families gain confidence knowing that their loved ones are cared for, and your facility can meet compliance requirements without additional staffing pressures.
Our virtual staff are trained in Australian healthcare systems, experienced with practice management software, and capable of supporting the unique needs of clinics, NDIS providers, and aged care facilities.
When you partner with Everest Practice Management, you gain a reliable extension of your team — a professional support system designed to improve efficiency, enhance care, and shape the future of your practice.
Reduce costs by saving up to 40% compared to the minimum wage in Australia
Optimise your hybrid practice management model without compromising quality
Support your onsite receptionists and practitioners by relieving admin burdens
Ensure compliance with industry requirements for NDIS and Aged Care Providers
Improve patient and participant satisfaction with prompt, professional service
Our virtual staff are trained in Australian healthcare systems, experienced with practice management software, and capable of supporting the unique needs of clinics, NDIS providers, and aged care facilities.
When you partner with Everest Practice Management, you gain a reliable extension of your team — a professional support system designed to improve efficiency, enhance care, and shape the future of your practice.
Appointment Confirmation & Reminders
We will help you decrease your cancellation rates by setting up a follow up system by SMS and phone calls to ensure patients attend their booked appt and minimize their time in the practice waiting room.
Referral Management Service
Your Virtual Medical Receptionist will ensure that all referrals are received beforehand and entered into your practice management system to relieve the onsite staff from this task and save you even more time and money.
Call Answering
Calls answered by dedicated and experienced medical receptionists, able to respond to queries or forward accordingly depending on the request or query received.
Calendar/Diary Management
Your specialist practice receptionist will ensure patients access emergency appts when needed and understand the importance of making sure no empty appt spot is wasted to maximise income and efficiency for the Doctors and practice.
Theatre Booking and Liaison
Once a patient is booked in for a medical procedure, we will organize all the paperwork required by the patient, Doctor and the hospital help with insurance and coordinate with the respective anaesthetist or other practitioners for the booking.
Test Result Follow Up Service
We will not only follow up to ensure all pathology results are entered into your Practice Software before an appointment, but we will also ensure that all patients are booked in for an appointment once the results are received.
Insurance Benefits Verification
We can verify insurance claims and receive prior authorization to reduce the burden for both the patient and the onsite staff having to wait on long calls to for approval.
Reactivation Continuing Care
We ensure all your registered practice patients are followed up both electronically and over the phone for their regular vaccination and scripts renewals appointments.
Ready To Modernise Your Practice?
If you’re an Allied Health Practitioner, NDIS Provider, or Aged Care Service ready to streamline operations and enhance patient care, our Allied Health and NDIS Virtual Assistant Services are the perfect solution.
Book your free consultation today to discover how Everest Practice Management can transform your operations.
Seamless Use of Your Practice Management System
Our team is highly experienced in working with leading
practice management systems used by Australian clinics, including:
