Last updated: 10.02.2026
Everest Practice Management (EPM) is committed to handling your personal information openly, transparently, and in accordance with the Australian Privacy Act 1988 (Cth), including the Privacy and Other Legislation Amendment Act 2024, and the Australian Privacy Principles (APPs).
This summary explains what information we collect, how we use it, and what rights you have. Our full Privacy Policy is available on request.
EPM does not hold information about clients’ patients. We only access such information in the client network environment when required to perform services for clients.
Business contacts: name, address, phone, email, professional details and bank information for invoicing.
Contract applicants: employment history, qualifications, referee opinions, tax and banking details, passport or license details, superannuation and next of kin.
When you visit our website, we may collect certain information automatically to help us operate and improve it. This includes IP address, browser type, and the pages you visit; Date, time and duration of your visit; The domain from which you accessed our site; Referral source (how you arrived at our site)
Our website uses cookies — small text files stored in your browser — to recognise returning visitors and improve your experience. Cookies do not identify you personally.
You can disable cookies at any time through your browser settings. Disabling cookies may affect some website functionality.
We use web analytics tools (which may involve third-party providers) to understand how our site is used. These tools may process IP addresses but are not used to take targeted action against any individual without their consent.
We use Calendly for meeting scheduling. When you book a meeting, your name and contact details are collected directly through that platform under its own privacy terms.
We use your personal information to communicate with you, deliver our services, process orders, conduct recruitment, respond to enquiries, and meet our legal obligations. We may share information with trusted third-party service providers (such as for hosting, data processing and delivery), always under appropriate privacy protections.
EPM works with contractors in the Philippines, who are trained in and required to comply with the Australian Privacy Principles. We will not transfer your information to any other country without appropriate contractual safeguards and prior notification to you.
We protect your information through encryption, access controls, staff training and regular audits. In the event of an Eligible Data Breach, we will notify you and the OAIC as required by law.
We retain your information only as long as necessary to fulfill the purpose for which it was collected, or to meet our legal obligations. Information no longer required is securely deleted or de-identified.
You have the right to access, correct or request deletion of your personal information, opt out of direct marketing, and lodge a privacy complaint. Requests will be responded to within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
For any privacy queries, access requests or complaints, please contact our Privacy Officer:
Everest Practice Management — Privacy Officer
Level 14, 275 Alfred Street, North Sydney NSW 2060
Phone: 1300 411 911
Email: [email protected]
This policy is reviewed periodically and updated to reflect changes in law, business practices, and emerging privacy risks.
