"Optimize Your Practice with a Cost-Effective Hybrid Management Model using a Virtual Medical Receptionist"
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We are here to help your onsite staff and let them focus on your Patients!
At Everest Practice Management, we have over 40 years of combined experience working in the Australian Healthcare system and are committed to optimizing the performance and efficiency of your medical practice.
Enhanced Productivity
Reclaim time spent on repetitive tasks to focus on clinical excellence and patient outcomes
Better Patient Experience
Improve communication & reduce wait times, resulting in a smoother, more satisfying patient journey
Cost Savings
Optimize your operational budget by reducing overhead costs compared to hiring full-time in-house staff
Employee Retention
Improve on-site staff job satisfaction and retention by providing them support for their day-to-day tasks
Range of Services
Elevate Your Practice Today
Our Virtual Assistants are dedicated to your GP, Specialist, Dental or Allied Health practice enhancing your efficiency while ensuring excellent patient service.
Administrative Support
- Efficient Scheduling: Manage appointments and keep your calendar organized for a smooth workflow.
- Accurate Patient Records: Update and maintain patient records with precision, ensuring compliance.
- Streamlined Referrals: Coordinate referrals, ensuring timely follow-ups and proper documentation.
- Reactivation & Continuing Care: Ensure all your patients are followed up electronically and over the phone for their regular vaccination and scripts renewals
- Marketing: Keep your on-line presence updated with website, social media management & content creation.
Patient Communication
- Proactive Engagement: Answer patient inquiries through various channels (email, phone, or chat) promptly and professionally.
- Timely Reminders: Send reminders for appointments, follow-ups, or medication schedules to improve patient adherence.
- Personalized Assistance: Help prepare patients for appointments and provide clear instructions post-visit to enhance satisfaction.
- Theatre Booking & Liaison: We will organize all the paperwork required by the patient, Doctor and the hospital and coordinate with the respective anaesthetist or other practitioners for the booking.
We make integrating a Virtual Medical Receptionist seamless and efficient
1️⃣ Recruitment – We carefully select highly skilled professionals with healthcare experience.
2️⃣ Onboarding – We match you with the right VA and introduce them to you.
3️⃣ Setup – We configure systems for smooth integration with your medical practice workflow.
4️⃣ Training – We ensure your VA is fully trained to meet your practice’s needs.
We will support your onsite staff
so you can focus on patient care!
We support your onsite practice staff to setup a hybrid practice management model
1️⃣ Service Launch – Your dedicated Virtual Medical Receptionist is onboarded and ready to go.
2️⃣ Ongoing Training – Continuous skill development ensures top-tier service.
3️⃣ IT & HR Support – We handle technical and administrative needs for smooth operations.
4️⃣ Leave Cover – Reliable backup ensures uninterrupted service.
Let us streamline your medical practice administration effortlessly!
Our Medical VA Service
Expert Virtual Medical Receptionists who can handle calls, appointments, and administrative tasks enhancing efficiency while you focus on patient care.
Contact us today
Learn More about the Benefits of a Medical Virtual Secretary
- 1300 411 911
- 275 Alfred Street, North Sydney, NSW, 2060
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